Callback requested for 5777 port support

If there is an issue, request a callback in 3 steps; Dhaka users get followups by bkash or cash.

5777 port support schedule

There are separate callback windows for 4 regions

Region	Time	Channel	Response
Dhaka	9am to 11am	In-app chat	Within 15 minutes
Chittagong	10am to 10am	Callback request	Within 30 minutes
Sylhet	12pm to 10pm	Support ticket	Within 45 minutes
Khulna	9am to 8pm	Help center	Within 60 minutes

Open 5777 port App and tap Support icon; setup on Android 8+ takes 2 minutes.

In-chat, select a callback time; in Dhaka, messages are easy on 3G.

For fast replies, in-app chat works well; for sending files or details, tickets are more effective.

Can send direct messages; the support team tracks conversations, and you can ask bkash, Nagad, or Rocket questions here.

Open a ticket for complex account issues; in large systems like 6.6M+ accounts, tracking is easier.

This score is shown in 41,604 reviews

Chat and ticket service stays steady

Game library is large, so questions are many

Support notes across regions use the same system

In Dhaka, it usually takes 15 minutes; in other regions, 30 to 60 minutes.

In-app chat, provide the transaction ID to verify easily.

Username, last attempt, and screenshot; this helps 5777 port login issues be detected quickly.

Allow unknown sources, then reinstall; if needed, send a message to support.

Open from the navigation contact page or the app's support menu.

For assured help, message from the app to 5777 port Contact, Help, and Login; all followups in one place.